Services

I offer a range of services to help you achieve your specific goals. Using tried and tested techniques from the digital industry, I’ll help you identify the right strategy, technology and tools for your needs.

Consultancy & Advice

Each project has its own challenges, so the first step is to understand your objectives, constraints and blockers. Common activities include…

  • Brief writing: I help clients to communicate their requirements, focusing on objectives, key measures and the needs of users. This effort early in the project ensures better results, and more efficient use of time and budget.
  • Tender process consultancy: I guide clients through the tender process, providing an objective opinion, and introducing best practice from the digital industry.
  • Solution definition: I help bridge the gap between businesses and technical teams, using tried & tested workshops and activities to facilitate knowledge handover, and ensure the solution is fit for purpose.
    • Requirements gathering (through user stories)
    • Impact mapping workshops
    • Story mapping workshops
    • Specification by example workshops / documentation
  • Digital audit: I carry out reviews of current processes and pain points, leading to a set of recommendations, from quick-wins to longer term projects.
  • Problem solving: I help clients find technology solutions to address specific challenges.

Production

I also work alongside a network of talented digital experts to design and develop bespoke solutions. Common activities include…

  • Research and insights
  • Human centered design – workshops & recommendations
  • User experience – advice, prototypes & user testing
  • Web & app development
  • Multi-channel marketing and communication strategy
  • Social and community engagement
  • Content and campaigns planning
  • Copywriting

Development

I have many years development experience at a senior level, including the following technologies…

  • DotNet, NodeJS, SQL, MongoDB, Heroku
  • HTML, CSS, Javascript
  • Sitecore, Umbraco, EpiServer, WordPress
  • Integration with APIs and services, including various CRMs, Salesforce, Sharepoint etc
  • Cloud services and hosting, including Azure

I can work with you at any time when you need expert digital advice – from the very start of a project through to releasing a product or service, or by working with you on a particular problem you have identified.

For more information on how this process works, you can read more about our methodology here.

If there is something you think we could help you with, please get in touch.

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